Privacy Policy
Last updated: April 6, 2026
1. Introduction
PNT Consulting ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website or interact with us through it. It should be read together with our Terms and Conditions.
This policy is intended to align with South Africa's Protection of Personal Information Act 4 of 2013 ("POPIA"), where it applies to our processing activities.
2. Responsible party
The responsible party for personal information processed in connection with this website is PNT Consulting. For privacy-related requests, contact us at info@pntconsulting.co.za.
3. Information we collect
We may collect the following categories of information:
- Information you provide: When you use our contact, request a demo, or get a quote forms, we collect the fields you submit, which may include your name, email address, phone number, business name, details about your organisation or project (such as company size, solution interest, timeline, budget, and project description), preferred demo date, and any other information you choose to include in free-text fields.
- Communication data: Messages you send us by email or through the website, and our correspondence with you.
- Technical and usage data: Our hosting and infrastructure providers may automatically collect technical information such as IP address, browser type, device type, general location derived from the IP address, timestamps, and pages requested. This is typical for operating and securing a website.
4. How we use your information
We use personal information for purposes that may include:
- Responding to your enquiries and processing demo or quote requests
- Providing, operating, and improving our website and services
- Sending service-related communications about your request
- Sending marketing or promotional communications only where we have a lawful basis to do so (for example, with your consent where required)
- Security, fraud prevention, and legal compliance
Under POPIA, we process personal information where permitted, including with your consent where required, where necessary to perform a contract or take steps at your request, where required by law, or where we have a legitimate interest that is not overridden by your rights (for example, responding to a form submission or securing our systems).
5. How we share information
We do not sell your personal information. We may share it with service providers who assist us in operating the website and our business, including:
- Email delivery: We use Resend to send transactional emails (for example, notifications of form submissions to our team). Resend processes message content and metadata as part of delivery. See Resend's privacy documentation for how they handle data.
- Hosting and infrastructure: Our website is hosted on infrastructure that may process technical logs and content as part of providing the service (for example, Vercel or comparable hosting).
We may also disclose information if required by law, court order, or competent authority, or to protect our rights, users, or the public.
6. Cross-border transfers
Some of our service providers may process or store data in countries outside South Africa (including the United States or the European Economic Area). Where personal information is transferred across borders, we take steps that are appropriate in the circumstances, such as relying on contractual safeguards or other mechanisms recognised under applicable law.
7. Data retention
We retain personal information only for as long as needed for the purposes described in this policy, including to meet legal, accounting, or reporting requirements, unless a longer period is required or permitted by law.
8. Data security
We implement appropriate technical and organisational measures designed to protect personal information. No method of transmission over the Internet or electronic storage is completely secure; we cannot guarantee absolute security.
9. Your rights
Subject to POPIA and other applicable law, you may have the right to request access to, correction of, or deletion of your personal information; to object to or restrict certain processing; to withdraw consent where processing is based on consent; and to lodge a complaint with the Information Regulator (South Africa). To exercise these rights, contact us at info@pntconsulting.co.za. We may need to verify your identity before fulfilling certain requests.
Information Regulator (South Africa): justice.gov.za/inforeg
10. Cookies and similar technologies
We may use cookies or similar technologies where needed for the website to function or to remember preferences (for example, interface settings such as sidebar state). You can control cookies through your browser settings. We do not use cookies on this site for third-party behavioural advertising.
11. Third-party links
Our website may link to third-party sites or services. We are not responsible for their content or privacy practices. We encourage you to read their privacy policies before providing personal information.
12. Children
Our website and services are aimed at businesses and adults. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect the latest version. Material changes may be communicated through the website or other appropriate means where required by law.
14. Contact us
Questions about this Privacy Policy: info@pntconsulting.co.za